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Advanced Support Consultant

Company: VirtualVocations
Location: Anaheim
Posted on: February 4, 2025

Job Description:

A company is looking for an Advanced Support Consultant II responsible for providing expert support for Apricot clients.



Key Responsibilities

Become an expert in customers' use of Apricot software and customizations
Meet regularly with customers to review open cases and issues
Document client interactions and provide coaching on Apricot best practices


Required Qualifications

3+ years of experience in technical support or customer success
Experience with Apricot software
Proficient in SAP Business Objects Reporting
SQL knowledge and experience
Passion for human services

Keywords: VirtualVocations, Palm Desert , Advanced Support Consultant, Professions , Anaheim, California

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